For the purposes of the Data Protection Act 2018 and the UK General Data Protection Regulation, Classeq Ltd is the data controller and is responsible for the data.
What we collect
The following information may be collected when you complete a web form:
- Name, Job Title, Company Name
- Email address
- Phone number
- Company address
- Model and serial number of equipment
How we use this information
The information that we collect may be used for the following purposes:
- Marketing and Promotional content for which an opt-out is button is always available.
- Creation and maintenance of a user account on our website, this ensures authorised access to additional services.
- When the ‘How to Buy’ form is completed, your contact information will be shared with a third-party distributor so they can assist with your enquiry.
- When the ‘Warranty registration’ form is completed the registered address of the equipment will be shared with Winterhalter Ltd, our sister company who provide the warranty Service.
If we want to use your information for any other purpose, we will ask you for consent and will use your information only upon receiving your consent and then, only for the purpose(s) for which you grant consent unless we are required to do otherwise by law.
Like many companies we use an analytics tool to analyse usage of the website so we can improve the content and user experience.
Data collection & process
We require third parties to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose.
Retention Of Your Information:
Under GDPR, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at email@example.com. We will respond to your request in accordance with applicable law.
You may opt-out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at firstname.lastname@example.org.
Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.
The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.
Third Party Links & Use of Your Information:
Grievance / Data Protection Officer:
If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at Classeq Ltd, Classeq House, Roebuck Way, Knowlhill, Milton Keynes, Buckinghamshire, United Kingdom, email: email@example.com. We will address your concerns in accordance with applicable law.
What are cookies?
Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.
As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.
The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.
Types of Cookies we use
Manage cookie preferences
You can change your cookie preferences any time by clicking the above button. This will let you revisit the cookie consent banner and change your preferences or withdraw your consent right away.
In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies.
Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers.
- Chrome: https://support.google.com/acc...
- Safari: https://support.apple.com/en-i...
- Firefox: https://support.mozilla.org/en...
- Internet Explorer: https://support.microsoft.com/...
If you are using any other web browser, please visit your browser’s official support documents.